Privacy Policy

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1. Introduction

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Welcome to Prowound LLC. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at support@prowound.com.

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2. Information We Collect

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We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.

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• Personal Information Provided by You: We collect names, addresses, phone numbers, email addresses, and other similar information.

• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number), and the security code associated with your payment instrument.

• Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.

 

3. How We Use Your Information

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We use the information we collect or receive:

• To send administrative information to you for business purposes, legal reasons, and/or possibly for contractual reasons.

• To fulfill and manage your orders for contractual reasons.

• To manage user accounts for the purpose of managing our relationship with you.

• To send you marketing and promotional communications if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.

 

4. Sharing Your Information

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We may process or share data based on the following legal basis:

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• Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.

• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

 

5. Cookies and Tracking Technologies

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We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

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6. Security of Your Information

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We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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7. Retention of Your Information

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We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law.

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8. Your Privacy Rights

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In some regions (like California), you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, and if applicable, to data portability.

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9. Updates to This Policy

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We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

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10. Contact Us

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If you have questions or comments about this policy, you may contact us at:

• Email: support@prowound.com

• Phone: 510-387-6708